We have been made aware that customers past and present are being offered services by “Allan from Jep Pads”. Unfortunately not everyone has had a positive experience. We would like to clarify that Jep Pads Limited is the only company currently trading as Jep Pads. We do not have anyone called Allan currently representing us. We did have an Allan working with us until he retired around 7 years ago. He no longer represents us in any way.
It is heartbreaking to know that the business we have strived to build up an excellent reputation, is potentially being tarnished for customers past and present, who believe they are working with us and have received a bad experience from someone claiming to be “Allan from Jep Pads”.
If you have had any contact recently, or a bad experience please let us know. We are proud of our products and customer service and I can’t believe we have to make a post like this.
We appreciate all of our customers and hope to continue to provide excellent service and high quality products to everyone in the future.